Terms of Service

Acceptance of Terms

By accessing our website or using our facility, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These terms apply to all visitors, members, and guests.

Membership & Access

A valid ID is required to register and access the facility. Membership is personal and non-transferable — it may not be shared with or used by another person. Caracol Sports Club reserves the right to refuse or terminate membership for breach of these terms.

Facility Rules

All members and guests must wear appropriate attire at all times. Equipment must be used respectfully and returned to its proper place after use. Members are expected to treat staff, instructors, and other members with courtesy. Failure to follow staff instructions may result in removal from the facility.

Health & Safety

You are responsible for assessing your own physical fitness before using our facilities. We recommend consulting a doctor before beginning any new exercise program, especially if you have a pre-existing medical condition. Caracol Sports Club staff are not medical professionals and cannot provide medical advice.

Liability

Caracol Sports Club is not liable for any personal injury, loss, or theft that occurs on the premises, except in cases of gross negligence on our part. You use our facilities and equipment at your own risk. We strongly recommend securing your valuables and reporting any safety concerns to staff immediately.

Cancellations & Refunds

Membership fees are not refunded for partial months once a billing period has begun. Exceptions may be made at management's discretion in cases of documented medical necessity or other exceptional circumstances. Please contact us directly to discuss your situation.

Changes to These Terms

Caracol Sports Club may update these Terms of Service at any time. Changes will be posted on this page. Continued use of our facility or website after changes are posted constitutes your acceptance of the updated terms.