Privacy Policy

This Privacy Policy explains how Caracol Sports Club ("we", "us", or "our") collects, uses, and protects information about you when you use our website or visit our facility. By using our services, you agree to the practices described here. This policy was last updated in March 2026.

Information We Collect

We collect information you provide directly — such as your name and contact details (email address or phone number) — when you fill in our contact form, register for membership, or book a session. We may also collect basic usage data (such as pages visited) through standard web server logs to help us improve our website.

How We Use Your Information

We use your information to deliver and manage membership services, respond to your inquiries, and improve our facility and programs. We do not use your information for automated decision-making or profiling.

Data Sharing

We do not sell or rent your personal information. We may share it with trusted service providers (for example, our email delivery service) only to the extent necessary to operate our services. These providers are required to handle your data securely and in accordance with this policy.

Data Retention

We keep your personal information for as long as your membership is active or as needed to provide our services. You may request deletion of your data at any time by contacting us, and we will remove it unless we are required to retain it by law.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below.